DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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266 Reviews

2007 S Us Highway 77 Bypass , Kingsville , Texas 78363

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Neessen Chevrolet Buick GMC Truck

Kingsville , TX

Dealerships need five ratings within 24 months before we can calculate an average rating.

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266 Reviews

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2007 S Us Highway 77 Bypass

Kingsville , TX

78363

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DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (3)

266 Reviews

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Dealerships need five reviews in the past 24 months before we can display an overall rating.

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266 Reviews of Neessen Chevrolet Buick GMC Truck

March 24, 2021

SALES VISIT - NEW

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs! looking for great service please give Neessen automotive a call for all your sells needs and Service needs! More

by Boom

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ac

Helpful 1

February 28, 2020

SALES VISIT - USED

Went in to look at purchasing a vehicle and had the unpleasant experience of having Lalo Galvan try and lecture me on how a car buyer should act. Having bought 3 vehicles from this dealership, and 5 fr unpleasant experience of having Lalo Galvan try and lecture me on how a car buyer should act. Having bought 3 vehicles from this dealership, and 5 from others I guess the buyers they want are the uneducated ones. More

by Modesto

Recommend Dealer

No

Employees Worked With

Lalo Galvan

Report | Print

Helpful 1

June 01, 2019

SALES VISIT - USED

The price is the price. Went in to see a used car with I saw online hoping to get a great deal on a vehicle. The salesman let me drive the vehicle a little bit longer to real Went in to see a used car with I saw online hoping to get a great deal on a vehicle. The salesman let me drive the vehicle a little bit longer to really get the feel of the vehicle. I would give him that. The vehicle had two bad tires on it. The salesman said he would talk to the manager to get them changed. Asked him if they could do better on the price and he said no. Wouldn’t even ask his manager. He advised that he would not call me for a lower price on the vehicle and if I wanted it to come back and see him. The vehicle has been on the lot for over 250 days. I would think that they could work with the price a little bit. More

by Alonzo

Friendliness

Price

Recommend Dealer

No

Employees Worked With

Rocky Calzada

Report | Print

Helpful 2

January 04, 2019

SALES VISIT - USED

Unhappy While on test drive I told sales prtson the car was almost on empty, I was told they would ensure at leadt 5 gallons would be pit in the tank. Isales While on test drive I told sales prtson the car was almost on empty, I was told they would ensure at leadt 5 gallons would be pit in the tank. Isales person was with another customer before finishing up with me. The car ran out of gas onmy way home. I was told an oul change ind inspection of the car came with the auto buttler service, it does not. Now I’m being told the can only perform this service during normal working hours, so now I have to take time off from work to get this service done. I guess you guys will tell a customer anything to make a sale More

by thompourner DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (13) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (14) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Employees Worked With

I don’t have the persons name

Report | Print

Helpful 0

September 19, 2018

SALES VISIT - USED

Very pleased with the service For this being my first time buyer, the service was great!! Mark did an awesome job, I’ve been to other places & wasn’t pleased with there service..I For this being my first time buyer, the service was great!! Mark did an awesome job, I’ve been to other places & wasn’t pleased with there service..I loved it here & I would highly recommend this place!! More

by Cristina22 DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (18) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (19) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Amador

Report | Print

Helpful 1

September 15, 2018

SALES VISIT - NEW

Great The salesman The salesperson (Becky) was really helpful in explaining all the different things about this car vice my old car. Showed me & explained what I was ge The salesperson (Becky) was really helpful in explaining all the different things about this car vice my old car. Showed me & explained what I was getting for the price. She was very patient With me & helped me wth all the new symbols. More

by Alice DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (23) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (24) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Becky Gutierrez, Joe Bueno, Lalo Galvan, Roy Rodriguez

Report | Print

Helpful 0

September 14, 2018

SALES VISIT - NEW

Awesome job!! We went in there trying to see what we can get into and Mark did an excellent job! He had so much patience with us especially because it was late when We went in there trying to see what we can get into and Mark did an excellent job! He had so much patience with us especially because it was late when we arrived to the dealership. Again a BIG THANKS YOU!!! More

by alexsandra0928 DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (28) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (29) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Amador

Report | Print

Helpful 0

September 13, 2018

SALES VISIT - NEW

Sales person didn’t finish up giving all the information to the customer. You never can get a hold of the sales person to talk to him. didn’t finish up giving all the information to the customer. You never can get a hold of the sales person to talk to him. More

by ZARATEDENISE DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (33) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (34) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Employees Worked With

Odell Alaniz

Report | Print

Sep 13, 2018 -

Sep 13, 2018 -

Neessen Chevrolet Buick GMC Truck responded

We appreciate your feedback, and we assure you it is something that we take seriously. We will address this and reach out to provide you the information you need.

More

Helpful 0

September 13, 2018

SALES VISIT - NEW

GREAT service. The salesman showed more interest in me and my brother , than pressuring us to buy. It was a rare experience with an auto salesman. Based on the way t The salesman showed more interest in me and my brother , than pressuring us to buy. It was a rare experience with an auto salesman. Based on the way that we were treated, I'd highly recommend him. More

by waltnsuzie DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (38) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (39) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Stuart Coach Burleson

Report | Print

Helpful 0

September 11, 2018

SALES VISIT - USED

Outstanding service and salesman! Mark was there at the right time. I pulled up wanting to check out a red camaro and just so happen he was there in the lot. Walked up to me and introd Mark was there at the right time. I pulled up wanting to check out a red camaro and just so happen he was there in the lot. Walked up to me and introduce himself and asked what I was looking for. I explained to him and next thing you knew, I was driving out of there with a 2018 Camaro! Everything went smoothly and he did awesome! If I ever need another vehicle, I'd return to him for the help again. Thanks again! More

by DANIELLA_512 DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (43) Verified Customer DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (44) Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Amador, Roy Rodriguez

Report | Print

Helpful 0

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1

2

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DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

What is an example of a good review for a car salesman? ›

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

How to win against car dealership? ›

If you want to beat car dealerships at their own game, you need to first understand the true market value of what you're buying and trading in. You should also get quotes via phone or email before you physically go into the dealership, and then skip all the extras they'll push you to buy.

How do you know if a dealer is trustworthy? ›

Their Reputation

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community, then odds are you can trust them.

How do I know if my car salesman is legit? ›

Make sure that the Total Cash Price on the written contract matches the price that you were told. If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

What to write for a car dealership review? ›

Highlight the pros and cons. After you've described your experience, highlight the pros and cons of the dealership. This section should be balanced and objective. If there were negative aspects of your experience, try to provide constructive feedback rather than being overly critical.

What do you write in a car review? ›

Generally, you'll start with a summary of your experience and end with a final evaluation. The middle parts of the review are highly customizable. A car review might have sections on safety features, style and design, engine specifications, technological innovations, or the car's ability to drive on rough surfaces.

What not to say to a car dealer? ›

5 Things to Never Tell a Car Salesman If You Want the Best Deal
  • 'I love this car. ' ...
  • 'I'm a doctor at University Hospital. ' ...
  • 'I'm looking for monthly payments of no more than $300.' ...
  • 'How much will I get for my trade-in?' ...
  • 'I'll be paying with cash,' or 'I've already secured financing.'
Aug 19, 2019

How to outsmart a car dealership? ›

It's also vital to remain willing to walk away from any deal that's not going your way.
  1. 1) Knowledge Is Power.
  2. 2) Remember It Is a Business Transaction.
  3. 3) Don't Focus on the Payment.
  4. 4) Know What You Can and Can't Negotiate.
  5. 5) Know the Deals.
  6. 6) Have Pre-Approved Financing Before You Shop.
  7. 7) Separate the Trade-In.

What is the four square trick at a car dealership? ›

Dealers also use 4-Squares to trick consumers into focusing on the down payment and monthly payments rather than the price of the vehicle. If you signed a 4-Square containing the price of a vehicle, payments, or other terms, the dealer may have broken the law.

How to spot a bad dealership? ›

Poor online reviews or unresolved complaints: Before visiting a dealership, take the time to research their reputation online. Pay attention to reviews from past customers and any unresolved complaints or negative feedback.

How do you tell if a car is a good buy? ›

Looking up a vehicle's safety rating, recalls, and full history report is a good place to start. In addition to online research, you should have a checklist of features you want in a used car and a mechanic lined up who can fully inspect the vehicle before purchasing.

What can I do if a dealership basically scammed me? ›

Report Fraud and File Complaints With Federal Agencies

The Federal Trade Commission (FTC) enforces consumer laws that prevent deceptive business practices. You can report fraud, scams, and unfair business directly to the FTC. You can also file a complaint with the Better Business Bureau (BBB).

Why do car dealers not want you to pay cash? ›

Dealerships don't want you to pay cash because they don't earn a commission on arranging financing. If you qualify for in-house financing, the profits they miss out on increase since they don't have to work with a third-party lender.

Are car salesman untrustworthy? ›

The survey revealed that only about one-third of Americans have actually experienced things like deceptive selling, hidden fees and dishonest salespeople at dealerships. However, 76 percent of us still don't trust that dealerships are actually being honest about pricing.

How do you find the dealer's true cost of a new car? ›

Determining the Dealer's True Cost. When you've found a car you like, the next thing you'll want to know is the dealer's new car cost. Use this formula to calculate the cost: Invoice price − dealer holdback − factory-to-dealer incentive = dealer cost.

How do you praise a good car salesman? ›

  1. Send them flowers or a gift basket.
  2. Buy them a gift card, even if it's just for coffee.
  3. Write them a nice note.
  4. Stay in touch.
  5. Buy your future cars from him/her.
  6. Leave them great reviews online.
  7. Praise them with the managers/owners.
  8. Leave them a tip (discreetly in an envelope.)
Feb 4, 2022

How to write a good review for car service? ›

Either way, it is important that your review is well written.
  1. Begin with an introduction. ...
  2. Tell the reader what was good and bad. ...
  3. Refer to specifics. ...
  4. Keep the focus on the business. ...
  5. Compare the mechanic to other mechanics you have visited. ...
  6. Draw conclusions.

How to write a good review for a customer service representative? ›

The best customer service review example would be: "This agent consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanor."

References

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