Reviews
(30 reviews)
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1.0
AVOID AT ALL COSTS
November 18, 2022
By A 1 time customer from Detroit, MI
If I could give NO STARS to this place I would. This place is absolutely horrible, I wouldn't recommend a blind person to go here. The customer service is absolutely horrible, the lot is as filthy as the inside of the vehicles they provide, and they are a complete rip off. They will try anyway to run off with your money & wouldn't even feel bad about it. Their cars are very over priced for their worth. Their workers wouldn't even greet you at the door because it would interrupt their personal phone conversations where they were using profanity for anybody around to hear. & then when you contact the rep, owner, not even sure who is who here, you will get completely ignored unless you double or triple call/text. I rented one of their rental cars off the Hyrecar app that they listed on and I promise you I will never ever return to this location let alone recommend anybody to visit.
1.0
AVOID AT ALL COSTS
November 18, 2022
By A 1 time customer from Detroit, MI
If I could give NO STARS to this place I would. This place is absolutely horrible, I wouldn't recommend a blind person to go here. The customer service is absolutely horrible, the lot is as filthy as the inside of the vehicles they provide, and they are a complete rip off. They will try anyway to run off with your money & wouldn't even feel bad about it. Their cars are very over priced for their worth. Their workers wouldn't even greet you at the door because it would interrupt their personal phone conversations where they were using profanity for anybody around to hear. & then when you contact the rep, owner, not even sure who is who here, you will get completely ignored unless you double or triple call/text. I rented one of their rental cars off the Hyrecar app that they listed on and I promise you I will never ever return to this location let alone recommend anybody to visit.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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5.0
Johns
October 4, 2019
By John from Detroit
Great dealership would highly recommend this place if you are seeking a new or used vehicle. great sales and prices. Great location. Sylvia goes above and beyond. Everyone there is so helpful
5.0
Johns
October 4, 2019
By John from Detroit
Great dealership would highly recommend this place if you are seeking a new or used vehicle. great sales and prices. Great location. Sylvia goes above and beyond. Everyone there is so helpful
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
Great financing options
October 2, 2019
By cynthia brown from detroit, mi
Got me approved and into my vehicle. I'm very happy i have my own vehicle again. They have a huge selection of vehicles to choose from.
5.0
Great financing options
October 2, 2019
By cynthia brown from detroit, mi
Got me approved and into my vehicle. I'm very happy i have my own vehicle again. They have a huge selection of vehicles to choose from.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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1.0
worst experience ever
June 19, 2019
By Anna from Ward
worst experience ever, this dealership is just a bunch of cheaters, still trying to resolve the financial issues with them, will never deal with them again
1.0
worst experience ever
June 19, 2019
By Anna from Ward
worst experience ever, this dealership is just a bunch of cheaters, still trying to resolve the financial issues with them, will never deal with them again
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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1.0
Buyer of vehicles for resale
April 5, 2018
By Pat from Pennington nj
Terrible service. I bought 3 cars through them at auction and they don?t send the titles for the cars. Been calling for months. They just tell story?s and won?t return any calls.
1.0
Buyer of vehicles for resale
April 5, 2018
By Pat from Pennington nj
Terrible service. I bought 3 cars through them at auction and they don?t send the titles for the cars. Been calling for months. They just tell story?s and won?t return any calls.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Quality
February 5, 2018
By Joseph Hall from muncie, IN
One of the best dealerships i have ever been too, staff were very nice and welcoming. My 3-hour drive was worth it. The vehicle drives great.
5.0
Quality
February 5, 2018
By Joseph Hall from muncie, IN
One of the best dealerships i have ever been too, staff were very nice and welcoming. My 3-hour drive was worth it. The vehicle drives great.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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1.0
As a Coparts Broker they are the worst.
December 5, 2017
By Dually Diesel from Houston, TX
This company has no customer service. I've been told 17 times they would "call me right back" and not one time, did I ever receive a callback. They will delay sending your title work for months and then tell you "checks in the mail" then lost, then reissued, blah, blah blah. Do not use this company as your broker
1.0
As a Coparts Broker they are the worst.
December 5, 2017
By Dually Diesel from Houston, TX
This company has no customer service. I've been told 17 times they would "call me right back" and not one time, did I ever receive a callback. They will delay sending your title work for months and then tell you "checks in the mail" then lost, then reissued, blah, blah blah. Do not use this company as your broker
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
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1.0
Don't know what there doing
April 17, 2017
By Dz from Warren Michigan
I called to inquire information on vechile that's on there website. The first thing she said was it salvaged not a clean title. Maybe put that somewhere in the description so people know before they call. Never again.
1.0
Don't know what there doing
April 17, 2017
By Dz from Warren Michigan
I called to inquire information on vechile that's on there website. The first thing she said was it salvaged not a clean title. Maybe put that somewhere in the description so people know before they call. Never again.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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3.0
customer service
February 15, 2017
By akm zaman from riverview,mi
I called them abt a car I like in there inventory,they said they will call me back.Bt they never did!!!!!!!!!
3.0
customer service
February 15, 2017
By akm zaman from riverview,mi
I called them abt a car I like in there inventory,they said they will call me back.Bt they never did!!!!!!!!!
Rating breakdown (out of 5):
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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4.0
Bought
November 24, 2016
By Sd from Detroit, mi
Bought the car I was looking at. The one complaint I have is they seemed to not know too much about the vehicle. No manual for the car. Excellent price, clean vehicle, they were not pushy.
4.0
Bought
November 24, 2016
By Sd from Detroit, mi
Bought the car I was looking at. The one complaint I have is they seemed to not know too much about the vehicle. No manual for the car. Excellent price, clean vehicle, they were not pushy.
Rating breakdown (out of 5):
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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