Recent Tech Layoffs: 2024 Company Tracker (Q1) (2024)

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Stay up to date with recent tech company layoffs from Cisco, Zoom, Dell, 8x8 Oracle and more, with our latest Telecom and IT Layoff Tracker 2024 installment.

Edward Gately, Senior News Editor

April 3, 2024

18 Slides

Recent Tech Layoffs: 2024 Company Tracker (Q1) (12)

In late March, Dell Technologies disclosed it has shed about 6,000 workers in the past year.

As of Feb. 2, Dell had about 120,000 employees. That’s down from around 126,000 workers at the same time in 2023, according to Reuters. That indicates a reduction of about 6,000 jobs, or 5% of its workforce.

“Throughout fiscal 2024, we continued to take certain measures to reduce costs, including limiting external hiring, employee reorganizations and other actions to align our investments with our announced strategic and customer priorities,” Dell said in its latest annual report. “These actions resulted in a reduction in our overall headcount. Despite these difficult decisions, we continue focused efforts to empower our employees and attract, develop and retain talent.”

Revenue for its fiscal year 2024 totaled $88.4 billion, down 14% from fiscal year 2023.

In early February, Zoom announced layoffs impacting some 150 workers, or 2% of its total workforce.

Channel Futures verified the layoffs impacted at least one of Zoom's marketing team members, and Brian Colin, who led enterprise sales in the West.

Robert DeVita, founder and CEO of Mejeticks, a tech advisory firm, called the layoffs "an internal UCaaS squeeze" as companies shift from market share to profitability.

"We regularly evaluate our teams to ensure alignment with our strategy," a Zoom spokesperson told Channel Futures. "As part of this effort, we are rescoping roles to add capabilities and continue to hire in critical areas for the future.”

In late February, Ingram Micro confirmed layoffs impacting a “small fraction” of its workforce. It already shed hundreds of workers last year.

Among the layoffs were 60 employees who lost their jobs as Ingram Micro shut down its facility in O’Fallon, Missouri. A WARN notice filed with the Missouri Office of Workforce Development confirmed the layoffs and facility shuttering.

Ingram Micro sent us the following statement:

“Ingram Micro has implemented a targeted reduction in force. This move was done to better align our resources, and to improve efficiency and utilization of our processing facilities. Although this decision impacted a small fraction of our workforce, we recognize the significance of these changes to those directly affected and will support them throughout this transition.”

Cisco layoffs will impact 5% of its workforce, or more than 4,000 employees, as part of a restructuring plan.

Cisco announced the layoffs along with its earnings for its fiscal 2024 in February. However, CEO Chuck Robbins didn’t specifically address the cuts.

Cisco’s workforce totaled 84,900 as of July 2023.

“On Feb. 14, Cisco announced a restructuring plan in order to realign the organization and enable further investment in key priority areas,” the company said. “This restructuring plan will impact approximately 5% of Cisco's global workforce. Cisco currently estimates that it will recognize pre-tax charges to its GAAP financial results of approximately $800 million consisting of severance and other one-time termination benefits and other costs. Cisco expects to take the majority of these actions in the third quarter of fiscal 2024 and recognize approximately $500 million of these charges.”

In early February, less than one week after Genesys finalized the terms and conditions of its acquisition of analytics firm Radarr, the company laid off less than 1% of its workforce.

In a statement, the cloud service provider told Channel Futures:

"Genesys remains invested in the success of our Genesys Cloud platform and focused on aligning resources to drive its growth. To support that focus, we recently made a very small reduction of our workforce limited to employees supporting legacy on-premises products, representing less than 1% of Genesys employees. With strong cloud business performance, Genesys is actively recruiting talent with the skill sets we need to drive momentum for Genesys Cloud in the future."

With several factors at play, including ushering in a fresh fiscal year, Genesys layoffs demonstrated the cloud service provider is cleaning house.

In early January, a source close to unified communications giant 8x8 said layoffs were hitting the company's sales leadership.

Michael Keeler, 8x8's head of North American sales; Keely Ross, regional vice president of enterprise sales; and Mark Bautista, vice president of sales, were let go, along with the entire contact center overlay team led by Colin Muhammed.

Renny Monaghan, global vice president of 8x8's demand generation sector, reportedly got the boot, too.

The collective experience of these severed executives is more than 100 years. They have also worked for some of the biggest businesses in the unified communications and collaboration space, namely RingCentral, Genesys and Avaya.

Okta layoffs, confirmed in early February, cost 400 employees their jobs as part of a restructuring plan.

The move came a year after the identity and access management company announced it was shedding 300 workers primarily due to overhiring.

Okta disclosed the latest layoffs in an SEC filing.

“On Feb. 1, the company announced to its employees a restructuring plan intended to improve operating efficiencies and strengthen the company’s commitment to profitable growth,” it said. “The plan involves a reduction of the company’s workforce by approximately 400 full-time employees, or approximately 7%.”

Proofpoint layoffs, confirmed in January, impacted 280 workers, or 6% of its workforce globally, as the company positions itself for "long-term success."

Proofpoint wasn’t among the barrage of tech companies that shed workers last year. Sumit Dhawan took over as CEO after Ashan Willy’s departure in November.

Proofpoint confirmed the layoffs, saying it did so to ensure “continued and long-term success as a world-class business operating at scale.”

“This decision was not taken lightly, and it is deeply rooted in our forward-looking company strategy of aligning our investments and hiring to our strategic priorities, expanding our operational footprint by leveraging a global talent pool, and streamlining our organization with fewer management layers,” it said.

Salesforce layoffs reportedly impacted 700 employees, or 1% of its workforce.

The Wall Street Journal first reported the latest cuts in January, citing a person familiar with the company’s plans. However, the cloud software giant still had 1,000 job openings, suggesting the Salesforce layoffs were part of workforce adjustments instead of a significant strategic shift, it said.

Salesforce didn't respond to our request for comment.

In January 2023, Salesforce CEO Marc Benioff announced layoffs impacting nearly 7,500 jobs, citing a challenging macroeconomic environment. That amounted to 10% of its workforce. It also closed offices.

New DocuSign layoffs, announced in early February, are impacting about 400 employees, or 6% of its workforce, as part of a restructuring plan.

Last February, DocuSign announced layoffs impacting 10% of its workforce, or about 700 employees. The company announced the latest layoffs in a U.S. Securities and Exchange Commission (SEC) filing and a blog by CEO Allan Thygesen.

"This is a painful decision, and it is not one I, the leadership team or the board make lightly,” he said. “Of course, I am most concerned for our colleagues who will be leaving, but I am also aware that layoffs are disruptive and hard on company culture, especially when they happen more than once. This is the second companywide action in my time at DocuSign. I am deeply sorry that we have to do this again.”

Jamf, the Apple device management software provider, in January confirmed it’s reducing its workforce by 6%, or about 170 employees. It disclosed the layoffs in an SEC filing.

With the layoffs, Jamf intended to reduce operating costs, improve operating margins, and continue advancing the company’s “ongoing commitment to profitable growth,” it said.

The company expected to incur $6.6 million-$8.2 million in charges in connection with the plan, consisting of cash expenditures for notice period and severance payments, employee benefits and related costs. It expected the majority of the charges to be incurred in the first quarter of 2024 and that the plan will be substantially complete by the end of the second quarter. Potential position eliminations in each country are subject to local law and consultation requirements, which may extend this process further in certain countries.

In January, SAP announced it’s initiating a restructuring plan that will impact about 8,000 of its workers through buyouts or job changes. However, the company didn't expect a sizable staff reduction.

SAP’s workforce totaled around 108,000 at the end of 2023, therefore the restructuring would impact more than 7% of its employees.

The SAP restructuring is part of an increase in focus on key strategic growth areas, in particular business AI, the company said. It also plans to transform its operational setup to “capture organizational synergies, AI-driven efficiencies and to prepare the company for highly scalable future revenue growth.”

“To this end and to ensure that SAP’s skill set and resources continue to meet future business needs, SAP plans to execute a company-wide restructuring program in 2024,” the company said. “The majority of the approximately 8,000 affected positions is expected to be covered by voluntary leave programs and internal reskilling measures. Reflecting reinvestments into strategic growth areas, SAP expects to exit 2024 at a headcount similar to current levels.”

CDW layoffs reportedly took place in mid-January, including cuts at the project manager level.

CDW wouldn't comment, but a partner notified us about the cuts. In addition, there’s plenty of chatter about the layoffs on TheLayoff.com.

One employee had this to say:

“Bit shocking they did this. They laid off my manager who is a senior guy and my whole project is like his brainchild. Not sure of our future now. Whole team [is] devastated after hearing the news.”

Another CDW worker said so far there hasn't been “clear communication on rationale other than economy.”

In mid-January, we reported that Veeam laid off around 300 employees. This was despite the vendor saying 2023 was its “best ever year in terms of market share.”

Blocks & Files quoted Veeam COO Matthew Bishop as saying: “Like any successful company, during annual planning Veeam makes decisions to prioritize investment areas reflecting the evolution of the business and the market. … we’re ramping up hiring in some areas, transitioning some roles to new teams, and retiring other roles.”

Bishop said Veeam’s focus is on providing support to employees impacted by the changes and “assisting them to find their next career opportunity."

In January, a fresh wave of Cloud Software Group layoffs arrived.

The privately held company, which owns Citrix and Tibco, and business units related to those acquisitions, said it let go of 12% of its staff.

In January 2023, the firm axed 15% of its employee rolls. A Cloud Software Group spokesperson told Channel Futures that the number of newly affected workers came to “about 1,000, with an expectation that about 500 will return in an outsourced capacity.”

CEO Tom Krause, who announced the Cloud Software Group layoffs on LinkedIn, said that many of the cuts impacted positions in operations, security and IT. However, he noted, underscoring what the spokesperson told us, “we are working with partners who will rehire many of those individuals to continue providing outsourced services to Cloud Software Group.”

In early January, professional networking sites such as LinkedIn saw an influx of ex-LiveVox employees posting about getting layoff notices. The cuts came following the acquisition by CCaaS giant NICE.

It's unclear how widespread the layoffs are, but it appeared to have impacted the company's channel partner leadership.

This round of layoffs impacted LiveVox's national partner sales channel leader, Tom Issler, who said he didn't see it coming.

"How quickly things can change! With NICE acquiring LiveVox, I fell victim to a downsizing effort alongside many of my talented coworkers," he wrote on LinkedIn.

Issler said he was particularly surprised since 2023 was a record-breaking year for the firm — "a year that led to enthusiasm and a desire to continue growing with the company," he wrote.

Orca Security started 2024 by laying off 15% of its workforce or more than 60 employees.

The Portland, Oregon-based company confirmed the layoffs. Half would occur in Israel, and the remainder from locations around the world, including London, Bangkok, Portland and other offices in the United States.

Orca Security sent us the following statement:

“Since Orca Security’s founding, a key guiding principle has been growing responsibly and profitably. Based on the current macroeconomic conditions, we made the difficult decision to say goodbye to a number of our colleagues across the company. We wish them well and will announce updates on our go-forward strategy in the coming weeks.”

At the start of 2024, Xerox announced layoffs impacting 15% of its workforce, or more than 3,000 employees, as part of a new operating model and organizational structure.

Xerox had about 20,500 employees as of Dec. 31, 2022, according to an SEC filing. The layoffs took place that quarter. They were subject to formal consultation with local labor unions where applicable. Xerox said it provided transition support for affected employees.

“The evolution of Xerox’s reinvention aligns our resources in three key areas — improvement and stabilization of our core print business, increased productivity and efficiency through the formation of a new global business services organization, and disciplined execution in revenue diversification,” said CEO Steven Bandrowczak.

At the start of 2024, Xerox announced layoffs impacting 15% of its workforce, or more than 3,000 employees, as part of a new operating model and organizational structure.

Xerox had about 20,500 employees as of Dec. 31, 2022, according to an SEC filing. The layoffs took place that quarter. They were subject to formal consultation with local labor unions where applicable. Xerox said it provided transition support for affected employees.

“The evolution of Xerox’s reinvention aligns our resources in three key areas — improvement and stabilization of our core print business, increased productivity and efficiency through the formation of a new global business services organization, and disciplined execution in revenue diversification,” said CEO Steven Bandrowczak.

Our latest tech and telecom industry layoff tracker shows the onslaught of tech companies announcing layoffs continued through the first quarter of 2024.

In some cases, employees learned they were getting pink slips just days after toasting the new year.

In many cases, the layoffs were in conjunction with restructuring plans. That was the case with Cisco, DocuSign, Okta and more. Others are shedding workers due to continuing macroeconomic conditions.

Tech Industry Layoff Tracker Shows Continuing Trend

Tens of thousands of workers have lost their jobs in the past year.

According to the latest from Janco and Associates, the overall unemployment rate for IT professionals in February fell to 4.3%, from 5.5% in January. Also, the number of open, unfilled IT positions rose from 154,000 to 211,000. This data implies hiring IT professionals could be on the upswing, but needs to be tempered as the IT unemployment rate of 4.3% is still higher than the overall U.S. unemployment rate of 3.9%.

Janco’s initial forecast is that the IT job market will shrink by another 20,000-30,000 jobs in 2024. This is based on current U.S. Bureau of Labor Statistics (BLS) data, hiring trends monitored by Janco, budgets for IT initiatives in 234 companies that Janco monitors, and its proprietary forecasting model.

Related:Updated Telecom-IT Layoff Tracker September 2023: Cisco, Ingram Micro, Trellix, T-Mobile, More

“From our interviews, we have found that most of the hiring and job growth is SMEs,” said Janco CEO Victor Janulaitis. “Many of the larger firms continue to be focused on staff reductions. Artificial intelligence (AI) is slowing the growth of entry-level positions within IT, especially in customer service, telecommunications and hosting automation. CIOs and CFOs in larger firms are looking to improve the productivity of IT by automating processes and reporting where possible. They are focusing on eliminating ‘non-essential’ managers, staff and services. Experienced coders and developers still have opportunities. The highest demand continues to be for AI, security professionals, programmers and blockchain processing IT pros. The move to AI applications is reducing demand for many entry-level positions in IT.”

See our up-to-date layoff tracker above – including those that have happened since our last update – for the many job cuts already this year.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

See more from Edward Gately

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